VIRTUAL CONFERENCE

Leverage Social Media to Humanize Your Agency and Engage Your Communities

Pre-Summit Workshop: December 9, 2025
General Summit: December 10–11, 2025

AGENDA SPEAKERS BROCHURE REGISTER

Featured Sessions

Creating a Channel Strategy ​to Engage Various Audiences

Crystal will share how USPS defined its brand voice, mapped its audiences, and tailored platform strategies to deliver the right message in the right tone—without losing sight of its public service mission. Attendees will gain a blueprint for balancing creativity, clarity, and consistency across a complex digital ecosystem.

Managing Misinformation in the AI Age

During the session, Social Simulator will combine theory and practice, providing a hands-on tabletop scenario that encourages participants to apply misinformation best practices in a realistic simulated crisis. Join us for this detailed exploration of modern misinformation to equip your team with everything they need to navigate the information landscape.

We Don't Even Have an Intern: Creative Systems for Staying Current Without Burning Out

Marie will explore how to set up lightweight systems that fit into your existing workload, so content creation doesn’t feel like another full-time job. You’ll leave with a content idea-tracking template, a plug-and-play post checklist, and a practical one-page social media plan you can use to turn your “Saved” folder into approved posts that engage your community—without burning out.

Presenting thought leaders you'll meet online

Learn from a mix of industry leaders who will share the proven social media strategies they use to grow their brands.

Jennifer Preston

Public Information Officer
Town of Collierville, Tennessee

Brooke Hahn

General Manager
Flockler

Danielle Shepard

Communications Strategist
City of Tampa

Jameil Weldon

Social Media Manager
Mecklenburg County, NC

Joseph Galbo

Social Media Specialist
U.S. Consumer Product Safety Commission (CPSC)

Serena Riddle

Marketing Specialist
Arizona Department of Public Safety

Rachel Terlep

Interactive Engagement Manager
Washington Department of Transportation (WSDOT)

Claire Turner

Associate Director
Social Simulator

Become a Speaker   View All Speakers

Two jam-packed days tailored to your role in public service.
Don't miss this government social media conference!

We bring over 10 years of experience in social media education. That means you can count on a vetted, specially curated series of sessions and seasoned, experienced speakers to tackle topics that have the biggest impact on your agency or office’s social media strategy.

Share ideas and strategies across government sectors. Join peers from federal, state, and local agencies to exchange what’s working—whether you serve parks & rec, public works, human services, transportation, or emergency management.

Expand your network beyond your silo. This event is one of the few dedicated to social media in government. Engage with communications professionals across agencies, validate your approach, and leave inspired by new concepts.

Address the communication challenges public agencies face today. Dive into sessions on crisis and emergency response, misinformation mitigation, community trust-building, and reputation management in the public sector.

Learn from each platform's unique potential. Get practical guides on navigating established social platforms and emerging tools — along with what metrics really matter in government work.

Get answers tailored to your agency. Participate in live panels, Q&As, and facilitated discussions focused on government problems — ask your hardest questions, compare approaches, and sharpen your strategy.

Walk away with actionable toolkits. Gain access to templates, policy blueprints, content plans, playbooks, and examples designed specifically for government communications teams.

Our Partners

Who should attend

If you're a professional that manages your government or public agency’s social media channels, this event is for you!

  • Public Information
  • Public Affairs
  • Communications
  • Digital Marketing & Digital Media
  • Emergency Management
  • Social Media, Web & Content Management
  • Emergency Management
  • Community Service, Education & Outreach
  • Community Affairs
  • Public & Media Relations
  • Customer Service
  • Digital Engagement
  • Press Secretary
  • Administrative Support

See Attendee List

Yuka- — Scattered Shards Of The Yokai -v1.07 R1-

As we venture into the realm of Japanese folklore, we come across a myriad of supernatural creatures that have been etched in the annals of history. Among these, the Yokai stand out as fascinating entities that have captivated the imagination of many. Today, we're excited to introduce you to "Yuka- Scattered Shards Of The Yokai -v1.07 R1-", a project that promises to take us on an unforgettable journey through the mystique of Yoka.

While the exact nature of "Yuka- Scattered Shards Of The Yokai -v1.07 R1-" remains shrouded in mystery, one thing is certain: it has piqued our interest and sparked our imagination. As we await further developments, we can't help but wonder what secrets lie hidden within the scattered shards of the Yokai, and what lies in store for those who embark on this journey. Yuka- Scattered Shards Of The Yokai -v1.07 R1-

The Yokai, with their diverse forms and attributes, have long fascinated people around the world. From the Kappa to the Tengu, these creatures embody the mysterious and often inexplicable aspects of human existence. A project like "Yuka- Scattered Shards Of The Yokai -v1.07 R1-" offers a unique opportunity to engage with these fascinating entities, to unravel the mysteries surrounding them, and to perhaps discover new perspectives on the human condition. As we venture into the realm of Japanese

Stay tuned for more updates on this intriguing project, and join us in exploring the mystique of Yoka! While the exact nature of "Yuka- Scattered Shards

Yuka, in essence, seems to be an exploration of the enigmatic Yokai, creatures from Japanese mythology that embody various aspects of nature, human emotions, and the supernatural. The title "Scattered Shards Of The Yokai" hints at a narrative that weaves together fragmented tales, legends, and perhaps even personal anecdotes, to form a cohesive and immersive experience.

The "-v1.07 R1-" suffix suggests that this is an early version or release of the project, indicating that it's a work in progress. This raises questions about the scope and ambitions of the creators: What can we expect from future updates? Will the narrative evolve, or will new features be added to enhance the overall experience?

How to participate in SMSsummit

We can customize sponsorship and exhibit opportunities for you to create a company presence at SMSS.

If you have an insightful, take-away driven case study to share, we want to hear from you.

We help our media partners engage with our community of marketing leaders and decision-makers.

Join our community

Sign up to receive updates and exclusive content.

Copyright © 2026 by Global Strategic Management Institute | Terms and Conditions | Privacy Policy | Code of Conduct