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31. Oct 2025
Zendesk named a Leader in the 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center 2025
AI-powered customer service is confirmed as an industry standard and Zendesk is again named a Leader in the Gartner...
5. Sep 2025
New employee in Kundelab – Welcome Hege Solheim!
We are pleased to welcome Hege Solheim as a new colleague at Kundelab!Hege has over 10 years of experience with...
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Launch of AI agents for email and web forms
Zendesk now makes it possible to scale customer support in email and web forms using generative AI. With just a few...