First step is to check if the user is aware of legal platforms where they can download high-quality music. Services like Bandcamp, Spotify, Apple Music, or Amazon Music offer the album legally. Bruce Springsteen often has his music available on these platforms. The guide should probably start with directing them to these services first, as they are the best and legal options.
However, the user specifically mentioned a ZIP file, which these platforms typically don't provide. Most legal streaming services offer music for streaming or purchase in standard formats but not bundled into ZIPs. So, maybe the user is interested in offline access or wants the entire album as a single file or in a certain format.
Another thought: some official releases might come with download codes in the physical package. If the user can get a physical copy or a digital store purchase that includes a download, they could get a ZIP file that way. They would need to check the purchasing options for such inclusions.